Confidentiality and access to records
Salisbury Walk-in Health Centre is registered under the Data Protection Act 1998 and follows all statutory requirements regarding confidentiality, including the appropriate guidelines for information security.
The Data Protection Act gives your the right to access your own personal data. To access you health records please ask at reception.
We will comply with your request within 21 days. In exceptional circumstances it may take longer, in which case you will be informed and an explanation given. A doctor or nurse will check your health records in accordance with the Data Protection Act. If they are in agreement with your request one of the receptionists will contact you to inform you of the costs and set a date for you to view the relevant records once the fee has been paid. Only in exceptional cases will access be denied.